We've prepared step-by-step guides for you to easily move your data
from your old unencrypted apps to Cryptee in just a few minutes & few clicks.
Here are the most popular questions & help topics
I'm having trouble logging in!
I forgot my encryption key!
I forgot my password!
About password managers
What happens if I exceed my storage limit?
Why can't I find Cryptee in the app store?
Is there a file-size limit?
How can I see the word / character count?
Can I search all my documents for a text?
What is the Home Document?
What is a Ghost Folder?
Can I upload videos to Cryptee Photos?
How does the intelligent search work?
What is a Ghost Album?
What happens if I cancel my subscription?
How can I change my payment method?
Why is my payment (method) rejected?
If you can’t find what you’re looking for, contact us!
We’re always here to help and listen to your feedback!
Have an issue / error / problem?
Found a bug / mistake / typo?
Let us know what went wrong! We will fix things up right away.
Need help with something?
Have a question or feedback?
We're always here to answer your questions, help and listen to your feedback.
How can we help you?
Please describe the bug below, and include what device, model, operating system & browser you were using (and their versions too if you know them). This will help us reproduce the error better and quicker:
What's an email we can use to contact you?