MOVING TO CRYPTEE?


we've prepared step-by-step guides for you to easily move your data from your old unencrypted apps to cryptee in just a few minutes & few clicks.

DOCUMENTS & NOTES

evernote

bear notes

icloud notes

other

PHOTOS

google photos

amazon photos

icloud photos

other

POPULAR QUESTIONS


here are the most popular questions & help topics

ACCOUNT & SECURITY

– I'm having trouble logging in!
– I forgot my encryption key!
– I forgot my password!
– About password managers
More ...

GENERAL

– What happens if I exceed my storage limit?
– Why can't I find Cryptee in the app store?
– Is there a file-size limit?
More ...

DOCUMENTS

– How can I see the word / character count?
– Can I search all my documents for a text?
– What is the Home Document?
– What is a Ghost Folder?
More ...

PHOTOS

– How can I arrange my photos & albums?
– Can I upload videos to Cryptee Photos?
– How does the intelligent search work?
– What is a Ghost Album?
More ...

PAYMENTS

– What happens if I cancel my subscription?
– How can I change my payment method?
– Why is my payment (method) rejected?
– Can I pay with crypto-currencies like bitcoin?

CONTACT US


couldn't find what you're looking for? ran into an error or bug?
we're always here to help and listen to your feedback.

< back to helpdesk